QuickBooks error 6175 is a runtime error that occurs when the QuickBooks software is unable to start the QuickBooks database server. The error message usually reads “An error occurred when QuickBooks tried to access the company file. Please try again.”
The error can occur due to various reasons, and in this article, we will discuss the possible causes of QuickBooks error 6175
and the steps to fix the issue.
Causes of QuickBooks Error 6175
Incorrect network setup: If the network setup is not configured correctly, QuickBooks may not be able to communicate with the server, resulting in error 6175.
Firewall blocking QuickBooks: If the Windows Firewall or any third-party antivirus software is blocking QuickBooks, it may prevent the QuickBooks database server from starting.
Multiple instances of QuickBooks database server manager: If multiple instances of the QuickBooks database server manager are running on the same computer, it may cause conflict and result in error 6175.
Damaged QuickBooks company file: If the QuickBooks company file is damaged or corrupted, QuickBooks may not be able to access it, causing error 6175.
Incorrect folder permission: If the folder that contains the QuickBooks company file does not have the correct permission settings, QuickBooks may not be able to access the file.
Steps to Fix QuickBooks Error 6175
Step 1: Restart QuickBooks database server manager
The first step to fix QuickBooks error 6175 is to restart the QuickBooks database server manager. To do this, follow the steps below:
Press Ctrl+Shift+Esc to open the Task Manager.
Click on the Processes tab.
Locate and select the QuickBooksDBXX service.
Click on the End Process button.
Restart the QuickBooks database server manager.
Step 2: Check network connectivity
If the QuickBooks database server manager is running, but you are still encountering error 6175, check the network connectivity. Follow the steps below:
Press the Windows key and type "cmd" in the search bar.
Right-click on the Command Prompt and select "Run as Administrator."
Type "ping [servername]" (replace [servername] with the name of the server hosting the QuickBooks company file).
If the ping test fails, it means there is a network connectivity issue. Check the network settings and try again.
Step 3: Configure firewall settings
Firewall settings can sometimes block QuickBooks from accessing the network. To fix this issue, follow the steps below:
Open the Windows Firewall.
Click on "Advanced settings."
Click on "Inbound Rules" and then click on "New Rule."
Select "Program" and click on "Next."
Select "This program path" and browse to the QuickBooks executable file.
Click on "Next" and select "Allow the connection."
Click on "Next" and select the appropriate network location.
Give the new rule a name and click on "Finish."